Terms of Service

Overview

This website is operated by Valencia Cleaning Solutions cc t/a CleanMart. Throughout the site, the terms “we”, “us” and “our” refer to CleanMart. CleanMart offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

Any new features or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and Services to you.

Section 1 - Online Store Terms

  • By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or province of residence.
  • You may not use our products or Services for any illegal or unauthorized purpose.
  • You must not transmit any worms, viruses, or destructive code.
  • Any breach of these Terms may result in immediate termination of your access to our Services.

Section 2 - General Conditions

  • We reserve the right to refuse Service to anyone for any reason at any time.
  • Credit card information is always encrypted during transfer over networks.
  • You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without written permission from us.

Section 3 - Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time without obligation to update any information.

Section 4 - Modifications to the Service and Prices

  • Prices for our products are subject to change without notice.
  • We reserve the right to modify or discontinue the Service at any time without notice.
  • We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

Section 5 - Products or Services

Certain products or Services may be available exclusively online and may have limited quantities. Returns and exchanges are subject to our Refund Policy.

We make every effort to display product colours and images accurately but cannot guarantee that your monitor’s display will be accurate.

We reserve the right to limit sales of products or Services by person, region, or jurisdiction and to discontinue products at any time.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order placed with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

For more information, please review our Refund Policy.

Section 7 - Optional Tools

We may provide access to third-party tools that we neither monitor nor control. Your use of optional third-party tools is entirely at your own risk and discretion.

Section 8 - Third-Party Links

Certain content, products, and Services available through our website may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party websites or materials.

Section 9 - User Comments, Feedback and Submissions

If you submit comments, suggestions, feedback, or other materials to us, you agree that we may use, edit, publish, and distribute them without restriction or compensation.

You agree that your comments will not violate any third-party rights or contain unlawful, abusive, or malicious content.

Section 10 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 - Errors, Inaccuracies and Omissions

Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, and availability.

We reserve the right to correct any errors or inaccuracies and to update information or cancel orders without prior notice.

Section 12 - Prohibited Uses

You are prohibited from using the website or its content for any unlawful purpose, to violate laws or regulations, infringe intellectual property rights, distribute malicious software, collect personal information unlawfully, spam, phish, or interfere with website security features.

Section 13 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

All products and Services are provided “as is” and “as available” without warranties of any kind, unless otherwise stated by law.

In no event shall CleanMart or its employees, affiliates, suppliers, or Service providers be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of our Services or products.

Section 14 - Indemnification

You agree to indemnify and hold harmless CleanMart and its affiliates, employees, suppliers, and Service providers against any claims arising from your breach of these Terms of Service or violation of any law or third-party rights.

Section 15 - Severability

If any provision of these Terms of Service is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

Section 16 - Termination

These Terms of Service remain effective unless terminated by either you or us. We reserve the right to terminate access to our Services if you violate these Terms.

Section 17 - Entire Agreement

These Terms of Service and any policies posted on this website constitute the entire agreement between you and CleanMart regarding the use of our Services.

Section 18 - Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of South Africa.

Section 19 - Changes to Terms of Service

We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting updates to our website. Continued use of the website following changes constitutes acceptance of those changes.

Section 20 - Contact Information

Questions about the Terms of Service should be sent to us at:

Email: info@cleanmart.co.za

Business Registration Number: 2011/052007/23

E&OE